NEXT DIRECTORY TERMS AND CONDITIONS

Application and Account Details
If you use this publication and create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use nextdirect.com only with involvement of a parent or guardian. Next reserves the right to refuse to supply any individual or company, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. We may combine the information you give us with information from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. And from time to time, we make portions of our customer list available to carefully screened companies so that they can contact you with offers and information by mail, telephone, email or otherwise. If you do not want your name and mailing details made available, no longer want to receive a Next catalogue or wish to alert us to duplicate mailings, please call us on our helpline number or email marketing@next.com Next is committed to respecting your privacy. An electronic copy of each order is held by Next but will not be accessible to you. All orders will be concluded in the English language. We may also contact you for market research purposes. You agree that we may use Personal information provided by you in order to conduct appropriate anti fraud checks.

Mailing List
We may combine your information with information we collect from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. From time to time, we make portions of our mailing list available to carefully screened companies. If you do not want your name and mailing list made available or no longer choose to receive a Next catalogue or wish to alert us to duplicate mailings, please call (local call rates apply) or email us at information@nextdirect.com. Next is committed to respecting your privacy. To review our privacy policy, please visit nextdirect.com.

Delivery
Home deliveries are free on minimum order €20 and will be delivered within 2-3 working days. Standard delivery is charged at €3. Delivery of home furniture items will be made within 10 days. Delivery of your order is also free to any of our designated stores. You can select a convenient store when you place your order.
Please ensure you take your order confirmation (supplied by email) and the credit card you use to pay as forms of ID.

Delivery to Stores
Delivery to stores is free and will take a minimum of 4-5 working days. This service is available in over 400 Next Stores but is not available for orders made on a Next Account until you have received your first statement and you have made a subsequent payment, for made to order items, digital photos and photo gifts, fresh flowers or selected large/bulky items. When collecting your order please ensure you take your order confirmation (supplied by email), the credit card used to pay for the order and/or proof of identification e.g. Driving License, or utility bill.

Offer Order Codes
Free Delivery and other offer order codes remain the property of Next Directory, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.

Returns
Returns are free of charge to a store. Simply return any unused item within 14 days for a full refund (provided it is in a new, unused condition) to the store your item was delivered to (this does not affect your statutory rights). This approval period does not apply to certain jewellery, cosmetics, grooming or food products, or Gift Vouchers. Please remember to bring your delivery note and the credit card you used to purchase the items for a full refund. Unfortunately, stores cannot exchange items. You can also return your items via your nearest Post Office using the returns label on the reverse of your delivery note.

Any Problems
If you are dissatisfied in any way with your order please call 0169 68210 and we will deal with your complaint.
If you have a query relating to a home delivery order please call 0169 68210.
Lines are open Mon-Fri 8AM – 10PM, Sat 8AM – 7PM and Sun 8AM – 5PM

Prices
The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations to the rate of value added tax. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within 10 days and is in new condition. Certain products cannot be returned. See section above, for details. All prices shown are cash prices in Euros (€). We reserve the right to accept or reject orders, to refuse applications or with prior written notice to close an account. Prices of goods displayed in and ordered through the Directory may differ from prices in store. We will request payment for the full amount on confirmation of your order.

Availability
All orders for products are subject to availability. In the event of supply difficulties we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order.

Colour Reproduction
Next designers take great care with the colours used in the collections. The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.

Copyright
© Copyright 2014 care of the Next Directory (a trading name of Next Retail Ltd.), Desford Road, Enderby, Leicester, LE19 4AT, UK. Registered number 4521150.

Supply
We reserve the right to refuse to supply any individual or company.
The supplier of the goods featured is Next Directory (a trading name of Next Retail Limited), Desford Road, Enderby, Leicester, LE19 4AT UK.
VAT Registration Number IE 9973522O.
Company Registration Number 4521150.

Credit Card Payments
We are unable to accept Cards that are due to expire within the next FIVE Days. Card Details are checked and verified by a third party and goods are despatched once authorisation has been obtained.

Gift Card Terms and Conditions

  • Your Gift Card can be used by you if you are the purchaser or given as a gift. You can use the card in full or part payment for goods purchased in participating Next Retail stores. This card cannot be used to purchase from Next Directory or to pay a Next Directory account and cannot be used at www.next.co.uk and www.nextdirect.com.
  • The card can be activated for a minimum €1 and a maximum €250 and can be added to at any time (up to a total maximum of €250 / £200). Any payment credited to the card which is subsequently dishonoured will result in the credit to your card being revoked.
  • The value of your purchases will be deducted from the balance on your card when presented; any remaining balance can be used against future purchases.
  • Purchases and refunds made outside of the ROI will be subject to currency conversion at the prevailing daily rate.
  • The card is not for re-sale and cannot be exchanged for cash. No change or refund will be given. The card will not be honoured if sold. If found please cut in two and return to The Next Banking Department, Next Retail Limited, Desford Road, Enderby, Leicester, UK, LE19 4AT.
  • To check your balance at any time call 016968210 in the ROI or 0844 412 0300 in the UK. UK calls cost 5p per minute from a BT landline. Mobiles and other networks may vary.
  • Your balance will be updated after every purchase and will be shown on your till receipt.
  • The card will automatically expire 24 months after the last time that you use it to make a purchase or check your balance and any remaining balance will be deducted.
  • Next cannot accept responsibility for your card if it is lost, stolen or damaged. It will not be replaced or its value refunded in any of these circumstances.
  • This card remains the property of Next and is not a cheque guarantee, credit or charge card.
  • Next reserves the right to amend these terms and conditions and/or discontinue the card at any time. Your statutory rights are not affected.

Next Retail Refund Card Terms and Conditions

  • This card has been credited with the value of returned goods and can be used by the recipient only in full or part payment for goods purchased from participating Next Retail stores. This card cannot be used to purchase from Next Directory or to pay a Next Directory account, or be used at www.next.co.uk and www.nextdirect.com.
  • This card cannot be used to purchase gift vouchers or giftcards.
  • Before you receive the card we may ask you for your address which we will retain to monitor use of our refund policy. On redemption you may be required to confirm your address and if this does not match the address previously given we reserve the right to refuse to honour the card.
  • The value of your purchases will be deducted from the balance on the card when presented; any remaining balance can be used against future purchases. Purchases and refunds made outside the ROI will be subject to currency conversion at the prevailing daily rate.
  • The card is not for re-sale or transferable to another person and cannot be exchanged for cash. No change or refund will be given. The card will not be honoured if it is sold. If found please cut in two and return to The Next Banking Department, Next Retail Limited, Desford Road, Enderby, Leicester, UK, LE19 4AT.
  • To check the balance on your card call 016968210 in the ROI or 0844 412 0300 in the UK. UK calls cost 5p per minute from a BT landline. Mobiles and other networks may vary.
  • Your balance will be updated after every purchase and will be shown on your till receipt.
  • Your card will expire 24 months after last use or balance check and any remaining balance will be deducted.
  • Next cannot accept responsibility for your card if it is lost, stolen or damaged. It will not be replaced or its value refunded in any of these circumstances.
  • This card remains the property of Next and is not a cheque guarantee, credit or charge card.
  • Next reserves the right to amend these terms and conditions and/or discontinue the card at any time. Your statutory rights are not affected.

Registered Office
The supplier of the goods featured is Next Directory (a trading name of Next Retail Limited), Desford Road, Enderby, Leicester, LE19 4AT UK.

  • Company Registered Number: 4521150
  • United Kingdom VAT Registration: GB 179 7658 90
  • Eire VAT Registration: IE 9973 522 O
  • Germany VAT Registration: DE 173548186
  • Cyprus VAT Registration: CY 99200002 N
  • Spain VAT Registration: N 0060092 D
  • Jersey GST Registration: 0002822
  • Finland VAT Registration: FI 2278066-9
  • France VAT Registration: FR 27 514868827
  • Holland VAT Registration: NL 814246205 B01
  • Sweden VAT Registration: SE 516405444601
  • Italy VAT Registration: IT 00136189990
  • Lithuania VAT Registration: LT 100005119714
  • Belgium VAT Registration: BE 0822478341
  • Estonia VAT Registration: EE 101344209
  • Latvia VAT Registration: LV 90009253362
  • Poland VAT Registration: PL 5263024325
  • Denmark VAT Registration: DK 5263024325
  • Austria VAT Registration: AT 66510803
  • Bulgaria VAT Registration: BG 3075016688
  • Czech Republic VAT Registration: CZ 682920045
  • Greece VAT Registration: EL 997375275
  • Hungary VAT Registration: HU 26905417
  • Luxembourg VAT Registration: LU 25837003
  • Portugal VAT Registration: PT 980442974
  • Romania VAT Registration: RO 28476005
  • Slovakia VAT Registration: SK 4020319457
  • Slovenia VAT Registration: SI 88515842
  • Croatia VAT Registration: HR 14316335868
All contracts with Next and the contents of this site are displayed in English.
Directors D.W. Keens, S. Wolfson and A.J. Varley.
Company Secretary Mr A J R McKinlay.
Telephone calls to and from Next Directory may be recorded or monitored as part of our efforts to further improve service to our customers.

€15 Welcome Offer
The incentive offer is valid for one order only.
The incentive can only be activated once the PIN number is registered at nextdirect.com. The PIN can only be used once.
The offer is valid for new customers only.
The card can only be used for purchases made online at nextdirect.com. It is not valid for in store or telephone transactions.
The incentive is only valid on introductory orders of €30 or more (excluding delivery) with nextdirect.com. One incentive per customer only.
New customers cannot use a Next gift card as payment on their first order
If the order is returned, the €15 incentive is not refundable.
The card is not for re-sale and cannot be exchanged for cash. No change or refund will be given. The card will not be honoured if it is sold or exchanged. This card remains the property of Next and is not a cheque guarantee, credit or charge card. New customers cannot use a Next gift card as payment on their first order.
Next cannot accept responsibility for your online voucher card if it is lost, stolen or damaged. It will not be replaced or its value refunded in any of these circumstances.
This offer is open to Republic of Ireland residents over 18 years old only (except employees of Next Plc).
Next reserves the right to amend these terms and conditions and/or discontinue the card at any time. Your statutory rights are not affected.

Voucher PINs with money or a percentage off at nextdirect.com
The offer is valid for orders over the minimum value stated in your communication.
The offer is valid until the expiry date shown on your communication.
The offer can only be activated once the voucher PIN has been registered at nextdirect.com. A voucher PIN can only be registered once.
The offer can only be used for purchases made online at nextdirect.com. It is not valid for telephone transactions. Redemption of the offer involves registering at nextdirect.com.
The offer is only valid on introductory orders with nextdirect.com for new customers only. One voucher PIN per customer only.
If the order is returned, the value of the offer is non refundable.
The voucher PIN cannot be exchanged for cash. No change or refund will be given.
Next cannot accept responsibility for the loss of your voucher PIN. It will not be replaced or its value refunded if this happens.
Offer is open to residents of selected countries that are over 18 years old only.
Next reserves the right to amend these terms and conditions and/or discontinue the offer at any time.
Your statutory rights are not affected.